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Fifth Third Bank: Keep getting New Document Available alerts and emails

Posted: Sun Jan 05, 2020 2:37 pm
by funnyinterestingcool
I kept getting alerts and email notifications for new documents available in my Fifth Third account. When I checked for the actual documents online in my account, there weren't any. Looks like it was a bug in the Fifth Third portal. What I did to fix:


1. Logged into my Fifth Third Account -> Alerts -> ManageAlerts button

2. Under Document alerts, removed email notifications for the funny named alerts with document in the name. No clue what these were for.

3. After I did this, the alerts stopped AND the alert item titles disappeared from my Manage Alerts page.

My Fifth Third Alerts
My Fifth Third Alerts (76.36 KiB) Viewed 5970 times
Fifth Third New Document Available
Fifth Third New Document Available (80.53 KiB) Viewed 5970 times