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Fifth Third Bank: Keep getting New Document Available alerts and emails

Posted: Sun Jan 05, 2020 2:37 pm
by funnyinterestingcool
I kept getting alerts and email notifications for new documents available in my Fifth Third account. When I checked for the actual documents online in my account, there weren't any. Looks like it was a bug in the Fifth Third portal. What I did to fix:

1. Logged into my Fifth Third Account -> Alerts -> ManageAlerts button

2. Under Document alerts, removed email notifications for the funny named alerts with document in the name. No clue what these were for.

3. After I did this, the alerts stopped AND the alert item titles disappeared from my Manage Alerts page.

my-fifth-third-alerts.png (76.36 KiB) Viewed 100 times
fifth-third-new-document-available.png (80.53 KiB) Viewed 100 times