No Longer Can Contact Amazon via Phone During COVID-19 Pandemic
Posted: Mon May 18, 2020 9:03 pm
If you try dialing 1 (888) 280-4331, you won't be able to get through. The Amazon.com chat bot will confirm the same:
I’m sorry, I’m not able to connect you to a phone associate at this time. Amazon is focused on the health and safety of our associates and based on regional regulations and social distancing requirements this has resulted in extended response times. We ask for your patience in this challenging time as our teams work to deliver this vital service to customers everywhere, especially to those, like the elderly, who are most vulnerable.