To submit a new refund request, follow up on an existing refund request, or submit additional documentation, please use our online refund form.
A ticket number beginning with 016 is required to complete your request. This information can be found on your boarding pass or your receipt. If your ticket was purchased with a credit card, your credit card company may be able to supply you with the ticket number. If you are unable to locate the ticket number, please contact 1-800-UNITED-1 (1-800-864-8331) to speak to a United representative.
Thank you for flying United.