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by funnyinterestingcool » Thu Aug 29, 2024 7:19 pm
Dear NiceHash user!
As we are operating in an evolving environment and increasing complexities of safekeeping and managing your digital assets, it has become necessary to introduce several key changes to our platform, particularly concerning inactive accounts. These changes are designed to ensure that we can continue to provide a secure and efficient service to all our users.
To make sure we keep the security and compliance with the latest standards on the market and to maintain the operational integrity and best service possible to our active users, we will be introducing a service fee for inactive accounts starting from October 1st, 2024. This fee will apply to accounts that have not shown any activity for over 6 months.
What this means to you
If you are not using our services on a regular basis and your account has been inactive for more than six months, we will start charging you a monthly service fee for inactive accounts starting with October 1st 2024. Please check here to see how much it will cost you.
How to avoid service fees
To avoid the service fee from being applied to your account, simply engage in an activity on the platform. This will reset your account’s activity status and exempt you from the fee.
Examples of valid transactions:
Buying hashrate via Marketplace
Buying EasyMining or TeamMining package
Receiving payout from selling your hashrate over Nicehash
Receiving payment via NiceHash Pay as a verified merchant
Our commitment to you
We understand that these changes may be to a certain extent significant, but they are necessary for us to continue offering a high level of service and security. We remain committed to our core mission of driving the future of crypto mining and finance through cryptocurrency and ensuring that our platform serves as a robust, secure, and user-friendly space for all our users.
Continued support
As always, we are here to support you. If you have any questions or concerns regarding these changes, our support team is available to assist you through our ticketing system. Additionally, we are continuously working on enhancing our platform to provide even better tools, features, and partnerships that will benefit our entire community.
We thank you for your understanding and continued support as we work together to build the future of crypto.
Your NiceHash team
