Amazon Return Process Time - My Experience

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funnyinterestingcool

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Amazon Return Process Time - My Experience

Post by funnyinterestingcool » Thu Nov 14, 2019 3:17 pm

So, I recently had to return defective headphones to Amazon. The headphones stopped working after a month. These are the steps I took and the outcome...


1. I logged into Amazon.com -> Orders -> Return or replace items.
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2. Selected Item is defective or doesn't work.
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amazon-why-are-you-returning-this.png (53.22 KiB) Viewed 41 times



3. Typed in the issue with my product and click Continue off the right side.
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4. Choose how to be refunded either Replace with the exact same item or Refund your Amazon account balance. You can also choose to refund your Amazon credit card.
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5. In most cases, you will choose a drop location for the defective item (USPS, KHOLS, or another store) to be shipped for free. When you drop off your item to be shipped, make sure to get a receipt for your records in case your return is lost.



6. Wait just about a month. Our return confirmation took 23 days from the time we mailed it back. Amazon sent us a confirmation email the return was successfully processed.


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