You’ve been charged for .... (Already Returned Amazon Item)

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You’ve been charged for .... (Already Returned Amazon Item)

Post by funnyinterestingcool » Wed Aug 10, 2022 11:11 am

Suddenly, we received emails from Amazon.com <return@amazon.com> about being charged for an item already returned. After chatting with Amazon, they called it a "Retroactive charge" and would reverse it. They couldn't provide a reason for why the system decided to charge for the returned item when it was already confirmed return in my Amazon account months ago...
Hello,

We've processed your replacement order in advance, but we were expecting to receive the return by Fri, Aug 5. Because we've not received the original item yet, your Visa has been charged again.

If you've already sent the item back, we'll revert the charges when your return is received.

View return & refund status:

Item Details:

Summary of charges:
Item subtotal: $52.99
Tax:
$5.43
Shipping: $0.00

Total Charged: $58.42

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