Updates to how we verify your business details (Google Business Profile)

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Confirm your business details via calls or messages from Google

To confirm your business details and keep your profile updated, Google may occasionally reach out using automated messages via call, text, or WhatsApp to the verified phone number on your Business Profile.

Any information you provide in response to these messages, including photos and posts, will be added to your profile on your behalf when applicable. You can edit or remove these updates at any time directly from your Business Profile.

To keep your profile in good standing and visible to customers, ensure any info you share aligns with our content policies. This helps prevent account suspensions to your account that may require an appeal process to reverse.

If you want to change your settings, you can stop automated messages from Google at any time.