We are writing to inform you that an unauthorized party gained temporary access to our system and obtained limited client information. We contained the issue and have further enhanced the protection of our systems and data. We have also informed the relevant authorities and are working with leading external cybersecurity experts.
Based on the investigation, we determined that this incident may have affected some of your information, specifically your name, e-mail address and country. The affected information did not include any passwords, credit card details or other banking information.
Given the nature of the data, we recommend that you remain alert for any unsolicited communications or any other suspicious correspondence.
The confidential nature of our relationship with you is very important to us and we regret any inconvenience that this may cause you. We wish to reassure you that the safety and security of your personal information remains a priority for us.
Should you have any further questions, please do not hesitate to contact us using the details below.
Yours sincerely,
The Maison Cartier
Cartier: Important Information Regarding Your Personal Information (Data Breach Email)
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